I am having trouble getting registered. Can someone help me? Twain November 21, 2018 19:06 For online registration issues contact the ACTIVE Network’s customer support team at firstname.lastname@example.org or 877-228-4881. Related articles How do I know if I am registered? Can I switch race distances? How can I defer my entry? I can’t make the race. What options do I have? What time does Race Day Packet Pick-up open?