I am having trouble getting registered. Can someone help me? Twain December 27, 2021 19:12 Updated For online registration issues contact the ACTIVE Network’s customer support team at email@example.com or 877-228-4881. Related articles I can’t make the race. What options do I have? All you need to know about the Virtual Run How do I know if I am registered? Can I switch race distances? What is your refund policy?