I am having trouble getting registered. Can someone help me? Twain February 06, 2019 17:47 For online registration issues contact the ACTIVE Network’s customer support team at firstname.lastname@example.org or 877-228-4881. Related articles How do I know if I am registered? How can I defer my entry? Can I switch race distances? Can I pick up my packet on race day? Can I get dropped off at the start line?