I am having trouble getting registered. Can someone help me? Twain February 27, 2019 18:46 For online registration issues contact the ACTIVE Network’s customer support team at firstname.lastname@example.org or 877-228-4881. Related articles How do I know if I am registered? The race has been postponed due to COVID-19. What are my options? How can I defer my entry? How can I transfer my entry to another participant? None of these options work for me. I would like a refund.