I am having trouble getting registered. Can someone help me? Twain March 09, 2022 21:40 Updated For online registration issues contact the ACTIVE Network’s customer support team at support@active.com or 877-228-4881. Related articles What is your refund policy? How can I add Race Extras (race day packet pick-up, wine festival passes, race photos, etc) to my registration? Where do I get my race photos?