Entry fees are non-refundable. We appreciate you, as our customer, and understand that sometimes you just can’t make the race. We have created a great policy that offers you several different options, in the event you cannot attend on race day. (You may choose only one of the options below)
- Defer Your Entry: You may defer your entry to the 2024 event. Deferrals must be processed by the registration team and an administration fee of 50% of the 2024 registration fee will be charged. The deferral will expire after the 2024 event and you will not be able to defer your registration again. Deferrals must be requested by emailing email@example.com prior to May 20, 2023.
- Transfers: You may not give or sell your number to anyone else. However, bib transfers are allowed for an administration charge of $25 and must be processed through your ACTIVE MyEvents account no later than May 26, 2023. If you transfer your bib, you will receive a refund (minus the $25 administration charge) once the new participant signs up. The new runner will need to pay the full entry fee at the time of the transfer. Log into your ACTIVE.com account and select “Transfer registration” to begin the process.
- Race Insurance: When registering, you had the opportunity to purchase race insurance through ACTIVE Refund. If you purchased this insurance, you can find additional information about filing a claim at the following link or reach out to them directly at firstname.lastname@example.org:
- Refund Policy: All registration fees are non-refundable. This race, in accordance with management executives, city officials and local law enforcement has the authority to cancel any of the events for emergency purposes such as, but not limited to, inclement weather, a pandemic, or threat of terrorism. If such emergency conditions force cancellation, refunds cannot be provided.