I am having trouble getting registered. Can someone help me? Twain March 24, 2022 01:21 Updated For online registration issues contact the ACTIVE Network’s customer support team at email@example.com or 877-228-4881. Related articles How do I know if I am registered? Can I switch race distances? I can’t make the race. What options do I have? What is your refund policy? Can I pick up my packet on race day?