I am having trouble getting registered. Can someone help me? Twain March 24, 2022 01:21 Updated For online registration issues contact the ACTIVE Network’s customer support team at firstname.lastname@example.org or 877-228-4881. Related articles Can I switch race distances? What is your refund policy? How do I know if I am registered? Can I pick up my packet on race day? I can’t make the race. What options do I have?