Cancellation FAQ's
- I signed up for the Virtual Run/Ride when and how can I submit my times?
- I purchased Mail My Packet, Race Day Packet Pick Up, iTab, Finisher Pixs. What happens to these purchases?
- I signed up for the Golden State Challenge - How do I get my medal?
- None of these options work for me. I would like a refund.
- I do not see 2020 Golden Gate Half Marathon & 5K in MyEvents
- I purchased Race Insurance. How do I file a claim?
Registration FAQs
- Can I switch race distances?
- How can I add Race Extras (race day packet pick-up, race photos, etc) to my registration?
- How can I defer my entry?
- How can I edit my registration?
- How can I transfer my entry to another participant?
- How do I know if I am registered?
Before the Event FAQs
- Are strollers allowed on course?
- Can I get dropped off at the start line?
- Can I pick up my packet on race day?
- Can someone else pick up my race packet?
- How can I volunteer?
- Is the Golden Gate Half Marathon course certified?
Race Day FAQs
- How do I get to the start line?
- How early should I arrive on race day?
- What are the pace groups?
- What is provided at the aid stations on the course?
- What is the course time limit?
- What time does Race Day Packet Pick-up open?