I am having trouble getting registered. Can someone help me? Randy June 10, 2022 01:33 Updated For online registration issues contact the ACTIVE Network’s customer support team at support@active.com or 877-228-4881. Related articles I can’t make the race. What options do I have? How do I know if I am registered? What is your refund policy? What is the minimum age to participate in the Surf City 10? How can I transfer my entry to another participant?