I am having trouble getting registered. Can someone help me? Mark November 10, 2023 00:30 Updated For online registration issues, contact the ACTIVE Network’s customer support team at support@active.com. Related articles I can’t make the race. What options do I have? How do I add Bib by Mail? What if my results are missing or inaccurate? How early should I arrive on race day? When and where can I pick-up my race packet?