I am having trouble getting registered. Can someone help me? Randy January 06, 2022 18:42 Updated For online registration issues contact the ACTIVE Network’s customer support team at support@active.com or 877-228-4881. Related articles I can’t make the race. What options do I have? How do I create or join a Team? Can I pick up my packet on race day? How do I know if I am registered? Can I switch race distances?