I am having trouble getting registered. Can someone help me? Randy January 06, 2022 18:42 Updated For online registration issues contact the ACTIVE Network’s customer support team at support@active.com or 877-228-4881. Related articles Can I get dropped off at the start line? How can I add Race Extras (race day packet pick-up, race photos, etc) to my registration? I can’t make the race. What options do I have?