I am having trouble getting registered. Can someone help me? Twain November 21, 2018 19:20 For online registration issues contact the ACTIVE Network’s customer support team at email@example.com or 877-228-4881. Related articles I can’t make the race. What options do I have? When does registration close? How can I add Race Extras (race day packet pick-up, race photos, etc) to my registration? Can I switch race distances? How do I know if I am registered?