I am having trouble getting registered. Can someone help me? Twain January 06, 2022 18:42 Updated For online registration issues contact the ACTIVE Network’s customer support team at support@active.com or 877-228-4881. Related articles When does registration close? How do I claim a deferral from 2020 or 2021? I can’t make the race. What options do I have? Can I pick up my packet on race day? How do I get to the start line?