Options should you not be able to participate in the event:
You may defer your entry to the 2024 event. Deferrals must be processed by the registration team and an administration fee of 50% of the 2024 registration fee will be charged. You will pay this fee when you register for the 2024 race. The deferral will expire after the 2024 event and you will not be able to defer your registration again. Deferrals must be requested by replying to this email to request a deferral or emailing email@example.com prior to October 22, 2023.
Transfers: You may not give or sell your number to anyone else. However, bib transfers are allowed for an administration charge of $25 and must be processed through your ACTIVE MyEvents account no later than October 27, 2023. If you transfer your bib, you will receive a refund directly from ACTIVE.com (minus the $25 administration charge and the ACTIVE processing fee) once the new participant signs up. The new runner will need to pay the current, full entry fee at the time of the transfer. Log into your ACTIVE.com account and select “Transfer registration” to begin the process.
Virtual Run: If you cannot attend the race in person you may run the half marathon or marathon “virtually” and still receive the same perks. You can request to be moved to the virtual race by emailing firstname.lastname@example.org. The deadline to be registered as a virtual runner is November 5, 2023.
Race Insurance: When registering, you had the opportunity to purchase race insurance through ACTIVE Refund. If you purchased this insurance, you can find additional information about filing a claim at the following link or reach out to them directly at email@example.com:
Refund Policy: All registration fees are non-refundable. This race, in accordance with management executives, city officials and local law enforcement has the authority to cancel any of the events for emergency purposes such as, but not limited to, inclement weather, a pandemic, or threat of terrorism. If such emergency conditions force cancellation, refunds cannot be provided.