Options should you not be able to participate in the event:
Deferrals:
You may defer your entry to the 2027 event. Deferrals must be processed by the registration team and an administration fee of 50% of the 2027 registration fee will be charged. You will pay this fee when you register for the 2027 race. The deferral will expire after the 2027 event, and you will not be able to defer your registration again. Deferrals must be requested by emailing registration@motivsports.com with your deferral request prior to January 18, 2026.
Transfers:
You may not give or sell your number to anyone else. However, bib transfers are allowed (if there are open spots in that distance) for an administration charge and must be processed through your ACTIVE MyEvents account no later than January 25, 2026. If you transfer your bib, you will receive a refund (minus the administration charge) once the new participant signs up. The new runner will need to pay the full entry fee at the time of the transfer.
Log into your ACTIVE.com account and select “Transfer registration” to begin the process.
Switch Distance:
If you think you're not able to do a longer distance that you're registered for, but could perhaps do a shorter distance such as the 5K instead, please click here.
Virtual Run:
If you cannot attend the race in person, you may the race “virtually” and still receive the same perks. For more information on running as a virtual runner, please visit the Virtual Run page of the event website. You can request to be moved to the virtual race by emailing info@runsurfcity.com. The deadline to be switched to a virtual runner is February 1, 2026.
Refund Policy:
All registration fees are non-refundable. This race, in accordance with management executives, city officials and local law enforcement has the authority to cancel any of the events for emergency purposes such as, but not limited to, inclement weather, a pandemic, or threat of terrorism. If such emergency conditions force cancellation, refunds cannot be provided.
This policy applies to all registrants whether you are injured, have an unexpected family/business emergency, have a medical emergency, or anything else. Race entry fees and ancillary purchases are non-refundable and non-transferable under any and all circumstances.
Race Insurance:
When registering through ACTIVE, you had the opportunity to purchase race insurance through ACTIVE Refund. If you purchased this insurance, you can find additional information about filing a claim at the following link, or reach out to them directly at support@active.com:
http://activesupport.force.com/usersupport/articles/en_US/Article/ACTIVE-Refund