Refund Policy:
All registration fees are non-refundable. This race, in accordance with management executives, city officials and local law enforcement has the authority to cancel any of the events for emergency purposes such as, but not limited to, inclement weather, a pandemic, or threat of terrorism. If such emergency conditions force cancellation, refunds cannot be provided.
This policy applies to all registrants whether you are injured, have an unexpected family/business emergency, have a medical emergency, or anything else. Race entry fees and ancillary purchases are non-refundable and non-transferable under any and all circumstances.
Race Insurance:
When registering through ACTIVE, you had the opportunity to purchase race insurance through ACTIVE Refund. If you purchased this insurance, you can find additional information about filing a claim at the following link or reach out to them directly at support@active.com:
http://activesupport.force.com/usersupport/articles/en_US/Article/ACTIVE-Refund